The Republic of Serbia is facing emergency situation due to the increased flow of refugees and lack of capacities and resources to facilitate their temporary stay and accomodation. The humanitarian assistance is collected by the Red Cross of Serbia and the potential donors may obtain further information on the procedure for importing humanitarian aid and the humanitarian needs in the following documents:

1. The procedure of import of humanitarian aid 

2. The required humanitarian assistance to refugees and migrants in the winter

The contact address of the Red Cross of Serbia is: indep@redcross.org.rs, phone +381 11 30 32 125 lok. 214, 215, 217.
Useful information can be obtained from the website of the Customs Administration – Ministry of Finance: http://www.upravacarina.rs/en/Pages/default.aspx.